International Gambling Conference New Zealand
- About problem gambling
- Measures to limit problem gambling
- Regulatory agency roles
- Gambling host responsibility
- Support services for problem gamblers
- Research and other useful resources
- International Gambling Conference New Zealand Rugby
- International Gambling Conference New Zealand International
- International Gambling Conference New Zealand 2020
- International Gambling Conference New Zealand Tourism
International Gambling Conference. He haerenga – A journey from harm to wellbeing. 24 - 26 June 2020 - Auckland, New Zealand. Hosted by the New Zealand Problem Gambling Foundation, the conference is one of the leading worldwide events on the topic of problem gambling. The International Gambling Conference presents an opportunity for problem gambling groups from around the world to gather and discuss solutions to the issue.
About problem gambling
Problem gambling is gambling that causes or may cause harm to an individual, his or her family, or the wider community.Problem gambling is most commonly associated with gaming machines. Approximately two in five regular gamblers on gaming machines experience problems with gambling.
Sometimes the harm may result from just one gambling session. In other cases, it might be the result of regular gambling sessions over a period of time and involving substantial amounts of money.
The harmful effects of problem gambling can include:
- Financial problems
- Problems at work (ranging from poor performance to fraud)
- Poor parenting and other relationship problems
- Family violence
- Alcohol abuse
- Mental health problems
- Suicide.
Measures to limit problem gambling
A key intention of the Gambling Act 2003 is controlling the growth of gambling, and preventing and minimising the harm caused by gambling.International Gambling Conference New Zealand Rugby
To support this, the Gambling (Harm Prevention and Minimisation) Regulations, last amended in March 2015, contain a range of measures including:- Restrictions on venues suitable for operating gaming machines
- No automated teller machines (ATMs) allowed in the gambling area of a venue
- Maximum stake and prize limits for gaming machines
- A feature on each gaming machine which interrupts play at intervals of not more than 30 minutes of continuous play (the messages display information about the duration of play, amount of money spent and net wins or losses)
- Restrictions on jackpot branding and advertising
- Requirement to give venue staff problem gambling awareness training
- Requirement to make information about problem gambling available to patrons
- Ability for venue staff to issue exclusion orders to patrons
Problem gambling levy
Problem gambling services are funded through a levy on gambling operators. The levy is collected from the profits of New Zealand’s four main forms of gambling: gaming machines in pubs and clubs; casinos; the New Zealand Racing Board and the New Zealand Lotteries Commission.The Ministry of Health is responsible for the prevention and treatment of problem gambling, including the funding and co-ordination of problem gambling services.
The current regulations came into force on 1 July 2016.
The levy rates are payable for the period from 1 July 2016 to 30 June 2019 (inclusive).
Regulatory agency roles
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The Department of Internal Affairs administers the gambling legislation (the Gambling Act 2003), licences gambling activities (except for casino gambling) and provides public information and education on gambling harm prevention and minimisation.The Ministry of Health is responsible for funding and coordinating problem gambling services.
Gambling host responsibility
Venues which have gaming machines have a legal duty to minimise gambling harm. Venue staff also have certain responsibilities to keep gamblers safe.Gambling host responsibility has some challenges. It’s important to know what the signs of harmful gambling are and how to check in with gamblers about whether they’re ok.
The Health Promotion Agency, in partnership with the Department of Internal Affairs and the Ministry of Health, have developed a Gamble Host Pack with resources to support venue staff meet their host responsibility requirements. Resources in this pack include:
- Gambling Host Responsibility - Guidance for venue staff
- Gambling Harm Reference Resources
- Everyday Tips for Gambling Hosts
- Posters and Leaflets
- Gambling Harm Logbook Template
Problem gambling awareness training
The Gambling (Harm Prevention and Minimisation) Regulations 2004 require that Class 4 licence holders provide problem gambling awareness training to the venue manager and any other staff, so to ensure there is always a trained person at the venue whenever the pokies are available.It is leading practice that training is available to all staff members who have regular contact with gamblers.
A person who is trained should be able to identify signs of problem gambling, and know how to approach a gambler who is experiencing harm.
The
International Gambling Conference New Zealand 2020
Gamble Host Pack has useful resources to help operators and staff in their problem gambling awareness training. The pack includes a clear checklist of the most common signs of problem gambling and tips of how staff can interact with gamblers they’re concerned about.The Department can also help operators by providing information about problem gambling awareness training for staff and the legal harm prevention and minimisation requirements. If you’d like more information please contact the Gambling Group.
- See also: Fact Sheet 32: Problem Gambling Awareness Training
Signage for pubs, clubs and casinos
All pubs and clubs with gaming machines and casinos must have problem gambling pamphlets and signs in their venues.Regulation 11 of the Gambling (Harm Prevention and Minimisation) Regulations 2004 requires this information to be displayed and available to players.
The Gamble Host Pack includes posters and leaflets to help meet these requirements and can be printed from the links below:
- Harm Minimisation Poster A3 (PDF, 88KB)*
- Harm Minimisation Poster A4 (PDF, 88KB)*
- Harm Minimisation Wallet Leaflet (PDF, 95KB)*
- Harm Minimisation Brochure (PDF, 113KB)*
Support services for problem gamblers
Self Exclusion Orders
If you think you, or someone you know, may have a gambling problem you may like to consider self-excluding (or talking to your relative / friend about self-excluding) from a gambling venue(s).Self-exclusion means that if a patron identifies him or herself as a problem gambler they can ask a gambling venue(s) to exclude them from the gambling area of the venue(s) for a period of up to two years.
Multi Venue Exclusion
Multiple Venue Exclusion (MVE) is an extension to single venue self-exclusion. It allows gamblers to self-exclude from multiple venues without having to visit each individual site.It has been used as an intervention tool in New Zealand since 2004. Since then MVE has evolved and expanded to most parts of the country.
A Multi Venue Exclusion is generally initiated by a problem gambling service provider on behalf of a client who has opted to self-exclude from the gambling venues of their choice. If a gambler requests self-exclusion at a venue, the venue manager must exclude the individual immediately and should help them contact the local MVE coordinator and exclude that gambler from their venue.
Once the exclusion process is initiated, it is a criminal offence to breach an exclusion order and a gambler may face a fine of up to $500 (Section 312, Gambling Act 2003).
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Failure by a venue manager to prevent an excluded person entering the gambling area or removing them is also a criminal offence. The penalty for venue managers, or a person acting on their behalf, is a maximum fine of $5,000.
To avoid a conviction venue staff need to prove:
- Suitable harm minimisation procedures and measures were in place; and
- The procedures and measures were being implemented.
- Report: Multi Venue Exclusion Recommendations - August 2016 (PDF, 486KB)
- Report: Multi Venue Exclusion Recommendations - August 2016 (.DOCX, 213KB)
Support Services for Problem Gamblers
If you think you or someone you know may have a gambling problem, talking to someone can help. Find a problem gambling service near you.- Contact details for problem gambling services around the country (www.health.govt.nz)
Research and other useful resources
Key facts based on research and other data:AUT problem gambling conference presentation about ensuring that gambling operators maintain an appropriate focus on the safety requirements of the Gambling Act 2003:- International Gambling Conference - The Regulators' Challenge: Looking Forward (22 February 2008) (PPT, 100K)**
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This document is in Microsoft PowerPoint (PPT) format. You need to have Microsoft PowerPoint viewer installed on your computer. You can download a free version from the Microsoft site.Researcher Stephanie Bramley from the Social Care Workforce Research Unit at the Policy Institute at King’s College London attended the 2018 International Gambling Conference held from 12 February to 14 February. This is the second of three posts Stephanie is filing from the conference. (326 words)
Day two of the International Gambling Conference in Auckland, New Zealand, began with a Pacific welcome from the Dominion Road Tongan Methodist Church Youth Group. The group performed a song whose message was to ‘say no to gambling, yes to family’.
The day’s keynote address was given by Prof. Rebecca Cassidy (Goldsmiths, University of London). Rebecca shared research that she had conducted in London betting shops. She had trained as a cashier and worked in two betting shops for 6 months. During that time she heard about cases of violence, armed robbery and the potential dangers faced by betting shops staff who sometimes work alone. However, such incidents were rarely reported to police, and staff were often not offered any support or counselling.
Rebecca is passionate about anthropology and conducting research where researchers can become immersed in a situation. She also raised the question of why gambling research should be independent from industry and recalled an incident where she felt that the industry ‘owned her research’ and she ‘could not say anything without first checking with the funders’. Rebecca advocated that participants involved in gambling research should be consulted and involved in the design of research studies, saying ‘people are not sources of data to be mined’. She also called for the industry to be required by regulators and licensing authorities to give meaningful access to venues and data.
Following this, the rest of the day focused on concurrent sessions of presentations. I went to six presentations, which covered themes such as the welfare cost of gambling; understanding the migrant journey of Asian students; the impact of gambling for people accessing social and accommodation support; understanding women’s gambling behaviour; the impact of gambling for single mothers and homeless women and the impact of gambling for Pacific people in New Zealand. All presentations had valuable insights which I will consider when Jill Manthorpe, Heather Wardle (LSHTM), Caroline Norrie and I begin our project studying migrant gambling in London and Leeds.
[Day three]
Stephanie Bramley is a researcher at the Social Care Workforce Research Unit at the Policy Institute at King’s College London. Learn more about her gambling study.